Skip to main content
You have permission to edit this article.
Edit
Editorial: What took DMV so long to reopen?
0 Comments

Editorial: What took DMV so long to reopen?

  • 0
DMV

The DMV closed its offices at the start of the pandemic and reopened in May 2020 for appointments only.

Virginia’s Department of Motor Vehicles is now open for walk-in business, more than 18 months after COVID-19 caused the state to shut the doors.

In March 2020, Gov. Ralph Northam decreed that the DMV, along with other state government offices, would be closed for safety reasons. Since then, most offices have resumed something resembling normal operations.

Not the DMV.

There is no cause to send the DMV a thank-you note. Its decision to allow walk-in customers on Tuesdays, Thursday and Saturdays seemed less than voluntary. This summer, the General Assembly started pushing the agency to finally open the doors again. In August, the revised state budget included a directive to DMV to submit a plan for walk-in service.

Now, two months later, we have it — or at least a truncated version.

The DMV claims we’re all happy as clams with doing our motor vehicle business by appointment, online (when possible) or by mail. A survey the department put out said 77% of respondents said they wanted to see the appointment system continue.

It is highly unlikely that anything close to 77% of Virginians would have signed off on appointments only without the option of walk-in service, however.

It’s fine to have the choice of making an appointment online, but residents still should be able to employ the walk-in route.

Nearly 30% of households in Richmond between 2014 and 2018 did not have broadband internet, and 14% had no computer. It is likely that similar figures apply in other parts of the state.

The walk-in option is essential. Having it reinstated should not have been this difficult.

While millions of us have gone to the grocery store or a department store, or enjoyed restaurant meals, the DMV held out until pressure from the legislature made it unwise to do otherwise.

Five months after the DMV banned walk-ins, there was nearly a five-month backlog. The 17,700 Virginians who walked in pre-pandemic scrambled to take care of business, some of them driving several counties away to do so. By October 2020, the backlog was at about three months out.

There is no doubt that DMV employees, like so many of us, have faced health challenges from COVID-19. According to one recent report, 57 department employees contracted COVID at one time or another.

However, business has been conducted throughout the state at the governmental and private business level throughout much of the pandemic, with employees and customers wearing masks, keeping a safe distance and getting their vaccine when it was available.

What made the DMV different, and why did it take so long, and require so much pressure to go back to even a three-day-a-week walk-in schedule?

We’re glad you’re stepping up, DMV.

(Slightly) better late than never.

— The (Fredericksburg) Free Lance-Star

— The (Fredericksburg) Free Lance-Star

While millions of us have gone to the grocery store or a department store, or enjoyed restaurant meals, the DMV held out until pressure from the legislature made it unwise to do otherwise.

Pull quote
0 Comments

Catch the latest in Opinion

* I understand and agree that registration on or use of this site constitutes agreement to its user agreement and privacy policy.

Related to this story

Most Popular

It’s too soon to declare mission accomplished, and the economy needs more time to recover. But the nation is approaching the winter holiday season in a better place with COVID-19. Now is the time to redouble the push for vaccinations and to make smart choices that’ll help America return to a sense of normal. The Centers for Disease Control and Prevention reported Friday that the seven-day ...

The eight Virginia Redistricting Commission members who are also legislators knew that they would have to agree to a final version at some point. By hiring partisan consultants, they started off with the farthest possible distance between them in a hyper-politicized environment where even a small move toward consensus is perceived as a defeat for their side.

Proponents of replacing fossil fuels and nuclear energy with clean renewable energy are hitting some stiff headwinds, and it isn’t from the soon-to-be extinct coal companies, major utilities or Big Oil. The stiffest opposition to installing wind turbines and industrial-size solar farms is coming from the people in rural areas who will have to live next to them and have some unanswered questions.

In a sure sign that inflation is bearing down on us, the Dollar Tree chain has announced that it is going to stock items in many of its more than 15,000 U.S. and Canadian stores (five of them in the Fredericksburg area) that cost more than a buck.

Get up-to-the-minute news sent straight to your device.

Topics

Breaking News

News Alert